Q: What are these strike things Ops talk about?
A: The Op system works on a four strikes and you're out system. Warning is one strike, fining is two strikes, temp banning is three strikes. After that you're out and get permanently banned from the game.

Q: What determines the penalty the GameOp can give me?
A: Your past record of strikes determines what a GameOp can do. If you have no strikes against you GameOps will execute a warning, following one strike, the second strike will be a fine. Strike three they will apply a temporary ban, this can vary anywhere from 1 hour up to 18. Finally, the fourth strike will be permanent banishment on your account. The strikes do expire so if you were just caught out of character a few times you cannot be removed from the game.

Q: I had an op warn me, or perform another action. How long before the strike on my record from this action expires?
A: Warnings expire in 7 days
Fines expire in 14 days
Temp Bans expire in 28 days
Perm Bans never expire

Q: So if I get warned and then fined how long do I have to behave before the GameOp has to warn me again?
A: 14 days from the time of the fine. After that date your account would be free of strikes and GameOp would have to warn you again.

Q: A GameOp just warned, fined, or banned me, how can I find out why?
A: You can view your own op log history when you edit your account, it will give you the reason along with a log showing what you were doing.

Q: Where can I see my strike record?
A: Your strike record can be viewed when you edit your account.

Q: How do I complain about an op's behavior, or what should I do if I felt I was unfairly punished?
A: You should make sure you were unfairly punished first by viewing the op log for the strike in question. If you want to protest it contact support with your e-mail address, the date of the strike in question, and someone will review it.